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Comprehensive Consulting Capabilities
Overview
As today's IP-intensive organizations seek to design, build and implement their IAM programs, the need for reliable professional services is critical.
Dennemeyer Solutions Consulting Group works with
clients to address their full-range of professional service needs
in all aspects of IAM implementation. With over 1,000 Portfolio
Service clients and 400 successful software deployments, Dennemeyer
has gained the industry's most in-depth knowledge of the requirements
of successful IAM.
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Key Features
- IAM Program Planning
- Process Mapping
- System Requirements Definition
- System Configuration
- Legacy Data Conversion
- Implementation and Deployment Management
- Third Party Interfaces and Integration
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Depth, Breadth and Focus
Dennemeyer Consultants bring expertise to every stage
of IAM deployment, from design to build and implementation. With
Dennemeyer's DIAMS-XE as the technology foundation, the project
team is focused on delivering a sound, reliable and cost-effective
solution.
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Solutions Consulting Approach
- Develop a comprehensive strategy
- Identify process inefficiencies and improvement opportunities
- Define procedure, protocols and proper organization structure
- Properly scope needed IT systems and tools
- Cost-effectively deploy required IT systems
- Train implementation teams and end-users
- Obtain responsive, expert technical support
- Measure success and employ continuous improvement
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Industry Leadership
Dennemeyer provides the industry's
most comprehensive offering of intellectual asset
management software and services. Dennemeyer
services successfully plan, execute and support
intellectual asset management programs, while covering every
phase of the transformation process. Dennemeyer Solutions
Consulting services provide customers with both subject
matter and implementation expertise to ensure the fastest
most complete deployment possible
For every project, Dennemeyer Solutions
Consulting services follow a detailed transformation cycle
that provides a consistent, well-structured framework.
This phased approach gives clients a clear context for
understanding and choosing the right mix of services.
Rigorous Methodology: Exacting Professional Standards
Clients are actively involved in determining the
project approach including scheduling, resource assignments and
budgeting. Dennemeyer Solutions Consultants bring second-to-none
IP subject matter and IT implementation expertise to every client
engagement. With a deep appreciation and understanding of the complexities
of IP management, Dennemeyer Solutions Consultants are able to avoid
possible project pitfalls and challenges. For projects involving
conversion from legacy systems, Dennemeyer has worked with every
major database and a broad range of homegrown systems. The migration
process will be as efficient, accurate and as reliable as possible.
Ensuring Well Trained, Highly Proficient System Users
Dennemeyer's User Training services offer organizations
a comprehensive curriculum of end-user, administrator and technical
training. Dennemeyer features a range of on-site and remote training
solutions, including train-the-trainer programs. All training and
education can be custom tailored to meet the client's specific needs.
Importantly, Dennemeyer's global presence and multi-lingual staff
enable projects to be conducted across countries and with consideration
for language and cultural differences.
Dedicated, Reliable Customer Support
Dennemeyer provides comprehensive user and technical
support to ensure that Dennemeyer implementations are running smoothly
and providing maximum value. Dennemeyer's Customer Support is specifically
structured to suit the business and budget needs of each client.
All support options provide clients with live telephone support,
email support and access to Dennemeyer's online client support site.
Clients receive patches and updates, as well as all user and technical
support documentation.
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