Cost estimates for services will be provided in writing upon your request directly via the web applications and/or via e-mail and will be valid for 28 calendar days.
Our fees are subject to change at any time without prior notice.
Whilst we take extreme efforts to provide you with the most accurate costs for the services, we cannot guarantee the accuracy of the costs. It is your responsibility to verify any word count and bibliographical data before placing any order. Dennemeyer bears no responsibility for any losses arising from the use of any incorrect input provided by you.
It is understood that some aspects of the fees involved cannot be automatically calculated due to lack of information at the time of calculation such as the need consider sequence listings, the words in drawings and the number of pages in any translated patent specification and/or claims. Hence, some assumptions are applied while calculating the costs. You may choose to change these inputs via the web applications and/or to contact us and we will provide you with an accurate cost estimate which will include these special elements.
Dennemeyer reserves the right to further charge you if our calculations were based on any wrong input provided by you and/or due to fluctuations in foreign currency and official fees occur between the time the order is placed and the time of providing the respective service.
It is agreed that a cost estimate received from Dennemeyer shall not constitute an offer to provide you with any services unless confirmed in writing by Dennemeyer.
The Intellectual Property Laws provide strict and clear deadlines with respect to each and every action to be taken on your behalf. You agree that we will not be responsible where your instructions were not provided by the dates prescribed by us or where your instructions were incomplete or unclear. We will do our best to assist you in case of late or urgent instructions and you agree that late filing fees may apply in such cases. In case late filing fees are applied it will be indicated clearly on our invoices to you.
You agree to provide Dennemeyer with all the relevant documents required for the services and send them to Dennemeyer within the deadline prescribed in our communications. Late filing of any such document will result in additional fees and/or could cause loss of rights.
You may cancel your order at any time by a written notice to Dennemeyer. Dennemeyer will approve your request unless the service has already been provided or in case Dennemeyer sent irrevocable instructions to the respective agents or associates regarding your order. Dennemeyer reserves the right to charge you for any irrevocable costs incurred following your cancellation notice.
You agree that your payments will be made in the currency stated on Dennemeyer's invoice and that payments will be made according to the terms provided in Dennemeyer’s confirmation of acceptance notice of your order.