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Alder IP
Replacing manual-entry databases with an IP Management System (IPMS)
Established in 2011, Alder IP is a legal practice based in Sydney, Australia, specializing in corporate law and Intellectual Property (IP) law.
Alder IP regularly manages patent, trademark and design prosecution in Australia and around the world. It acts for a range of clients, including Australian and New Zealand businesses and foreign law firms needing prosecution solutions.
The practice's attorneys have extensive technical knowledge, handling a full range of patentable technology, including mechanical, biological, chemical and electrical engineering, as well as software engineering. Alder IP manages legal enforcement in the Australian and New Zealand court systems relating to commercial matters or IP infringement cases.
Learn more about Alder IP
Outgrowing legacy systems
The law firm uses an in-house-created database that places a limit on records and that needs to be manually updated.
Calculating a large number of due dates
The expansion of client portfolios increases the risk of missed deadlines as the manual calculation and tracking of due dates becomes more burdensome.
Robust document management
A proliferation of text documents and emails for every account is difficult to consolidate and a liability in the event of IT outages.
What Alder IP needed
Alder IP's core needs were for a reliable, robust IPMS that included functionalities for automatic deadline generation, document management, in-software renewal processing and secure data storage. Given the law firm's handling of various IP types, it was essential for the digital solution to be capable of managing trademarks, designs and patents.
It was also necessary to be able to extract all of the relevant data on a particular case easily and in bulk. Inputting client contact information is crucial for interoperability with other internal functions, such as marketing, where communication on a broad scale is vital, and accounting, where data accuracy is paramount. Hence, a flexible system that could tackle each of these requirements while still being straightforward to integrate into existing work processes was needed.
For Alder IP, ease of operation and after-purchase support were to be decisive factors, as training and customer care would ensure the law firm did not have to divert time and resources away from its main activities. Similarly, software updates would need to be delivered outside of work hours and with ample notice.
In addition to the successful project with DIAMS iQ, Alder IP is also a long-standing client of other Dennemeyer offerings, utilizing our Patent Renewals and Trademark Renewals services.
Delve into the world of IPOur approach
Step 1:
A live demo of DIAMS iQ was provided to the client. The IPMS promised comprehensive docketing features, automatic due date calculation, bulk data extraction and convenient document management on a secure cloud platform that took less bandwidth than the legacy database.
Step 2:
Following the demo, our consultant thoroughly analyzed Alder IP's requirements and, together with the client, determined the optimal software configuration by gathering information on internal workflows, data organization and reporting behavior.
Step 1:
DIAMS iQ was configured by the implementation team at Dennemeyer according to Alder IP's unique situation. The biggest hurdle for the client at this stage was extracting key information from the legacy system, over which it did not have data sovereignty. Once the problem of retrieving client contact details and deadlines from the previous database was overcome, importation into DIAMS iQ proceeded smoothly.
Step 2:
DIAMS iQ was able to import records published in World Intellectual Property Organization databases about Patent Cooperation Treaty (PCT) applications. This reduced additional data entry on cases from other firms or national phase applications.
With the data migration complete, the IPMS was handed over to Alder IP during detailed training sessions. As the client opted to have its IP renewal instructions processed by the teams at Dennemeyer, Alder IP received an additional layer of scrutiny, providing a double-check for the accuracy of its data inputs.
Trusted innovation backed by decades of expertise
A cost-effective solution from a heritage provider:
Dennemeyer's long trading history of more than six decades provided reassurance where it mattered most for a major software upgrade: data integrity, customer care and product capability.
DIAMS iQ offered the best value-for-money system that met all of Alder IP's requirements. Post-delivery, Dennemeyer's support structure remained diligent and responsive, attending readily to even complex queries.
Seamless integration with minimal disruption
Capable, non-invasive software:
The ability to create template documents fulfilled an essential function for Alder IP. DIAMS iQ's compatibility and data integrity within the Microsoft environment fully supported the management of emails and Microsoft Word files.
As the software only installs necessary drivers, it was not invasive into Alder IP's existing Windows structure. Although it proved to be a much faster cloud-based system than the legacy database, DIAMS iQ was less power- and internet-hungry compared to some
Secure control and confidence in every action
Data sovereignty and verification:
DIAMS iQ offered Alder IP sovereignty over the data it stored on the cloud, ensuring flexible options for using information in other high-tech applications such as artificial intelligence (AI) agents.
When connected to Dennemeyer's Renewals services, the data imported into DIAMS iQ could be double-checked by experienced IP specialists, and maintenance actions could be performed with full peace of mind.
Enhanced client service through operational efficiency
Benefits that are passed on to law firm clients:
DIAMS iQ made it easy for Alder IP to prepare a schedule of assets for its clients, as the system reduced the administrative time spent searching through old emails. Consequently, the IPMS made a significant improvement to Alder IP's overall back-office tasks.
In addition to supporting the fundamental activities of its business, Alder IP found DIAMS iQ useful for litigation case management.
DIAMS iQ is a fantastic product. It provides an invaluable system to manage intellectual property practices and patent practices. The system incorporates key features to manage and prosecute patents and also include many advanced features to help process IP applications. After sales support has been granted as their diligent team are quick to help and rectify any issues as they arise. DIAMS iQ is a very flexible and robust system and I would highly recommend this software.
Anthony Alder
Principal & Founder, Alder IP